- Growing quickly
- Lack of ability to track customers
- Unable to monitor quotes
- Not able to properly track engineers in the field
- Poorly set up Google G-Suite
I trialled Insightly but after further investigation I rolled out ServiceM8 to track and monitor customers. Service M8 was also incredibly helpful to manage engineers in the field, allocate jobs and look at job profitability analysis. I also rolled out iPads using Jamf (a mobile device management tool) to all the engineers and sorted out Google G-Suite.
I made things simpler, more secure, reduced costs and introduced shared files and calendars. Ben was delighted and described ServiceM8 as a “game-changer” for his business.